FULL THREE BREAKS WARRANTY INFORMATION.

I could source the materials and components from the Far East for David Norwich Rods and Blanks at much lower cost and much lower quality and offer an unconditional lifetime guarantee as some manufacturers do. However, David Norwich Graphite Rods and Blanks are manufactured in house to the very highest standards using only the finest craftsmanship and materials throughout. As a result my prices reflect the true cost of manufacture, and not the hidden cost of an unconditional breakage warranty which is often added into the price of inferior Far Eastern sourced products.

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This original owner additional breakage insurance is in addition to your statutory rights. Should you detect any fault in materials or workmanship in your Norwich EV series fly rod or blank within 12 months from date of purchase, please return the rod and purchase receipt directly to me adequately packaged and if possible in its original packing material for immediate attention.
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The Statuatary guarantee and the additional David Norwich Warranty does not cover damage caused by the owner or others through attempted modifications, unauthorized repair, misuse or custom changes to a rod, theft or consequential loss. Any such modifications or unauthorised repairs will render all warranties invalid.

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I offer the THREE BREAKS WARRANTY on all Norwich EV2, EV3, EV4 series Graphite Fly Rods or Rod Blanks :- If you accidentally break or damage a David Norwich EV Series Fly Rod or Blank*, I will repair or replace the rod section, at my discretion, on three seperate occasions. This limited lifetime warranty applies only to the original registered owner of the rod and is not transferrable to a new owner if the rod is sold. The Three Breaks Warranty therefore gives you the reassurance that if you do have an accident with your -

David Norwich fly rod, I will put it right.
*Joints on Salmon Fly double handed rods MUST BE TAPED to prevent seperation during casting.

The onus is on the owner to take this simple precautionary measure to prevent joint damage.

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No claims under the David Norwich Breakage Warranty will be accepted if a Samon Fly Rod is broken through joint failure due to slippage and loosening of the joints. Salmon joints MUST BE TAPED.
No Claims on the David Norwich Breakage Warranty will be accepted if a David Norwich Trout or Any other single handed rod typeis broken through joint failure due to slippage and loosening of the joints. The onus is on the owner to securely assemble the rod and to check joints frequently - during the fishing day to prevent joint failure.
When returning rods or rod blank for repair, please enclose a payment of -*
£35.00 (all single handed models) or £65.00 for All double handed models. To cover processing and handling.
(Currently charges as at December 2007)

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This Breakage Warranty is underwritten by an Insurance Company and this processing fee is reviewed periodically. Processing Fees are subject to change without prior notice at overheads, material costs and insurance premium costs ruling at time of claim. NOTE: The charges quoted above are only valid for 12 months from the date shown beside the rod or blank reference number on the warranty document supplied with each rod. Current charges are available by telephoning 01578760310 -or are available to view on my website at: www.davidnorwich.com

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Unlike unconditional lifetime guarantees, the Three Breaks Warranty rightly puts an onus on the buyer to take reasonable care with the rod, reflecting the true value of the investment the owner has made in this British made product.
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This Warranty only covers the breakage of individual rod sections. If a rod is rendered completely irreparable at an economic cost as a result of total breakage or damage (i.e. two or more sections being broken or damaged at the same time) you will be offered a complete new replacement rod at a reduced cost of 50% normal retail price, according to prices ruling at the time of the claim.
The Three Breaks Warranty will not be carried forward to the replacement rod or blank.
This will only be covered by a statutory 12 months warranty.
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In the event of a claim under this Warranty proof of purchase will be required.
Please retain your receipt and keep it in a safe place. In the event of a claim this must be returned with the relevant processing fee.

Once the claim has been processed, the receipt and warranty information document will be returned to you with the repaired rod.
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IMPORTANT:
PLEASE RETURN THE WHOLE ROD. DO NOT SEND THE BROKEN SECTION ONLY.
THIS IS ESSENTIAL TO ENSURE THAT IF A NEW SECTION IS SUPPLIED, IT FITS THE ADJOINING SECTIONS CORRECTLY.
RODS RARELY GET LOST BY CARRIERS, BUT IN THE EVENT THAT THE ROD DOES GO ASTRAY. PLEASE NOTIFY ME BEFORE HAND BY EMAIL, LETTER OR TELEPHONE BEFORE DESPATCH - TO ENSURE THAT I AM AWARE A ROD IS BEING RETURNED FOR ATTENTION.

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All rods returned for warranty claim attention should be carriage-paid and fully-insured and include the original purchase receipt.
Note :- Carriage costs incurred in returning rods for attention are non-refundable.
I cannot accept liability for rods damaged in transit to me. The onus is on the sender of the rod to ensure that the rod being returned for attention is securely packaged to ensure safe transit and that adequate compensation can be obtained by the sender from the carrier in the event of damage or loss in transit.
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Do not forget to include a full return address and contact telephone number (and email address if possible.) Please Include a cheque for the relevant processing charge,* and send it to my works address below, and I will repair it or replace the broken parts it at my discretion.
The work will be carried out as soon as possible after receipt of the rod.

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David Norwich. Hillside Works, Fountainhall, Near Galashiels. TD1 SU
Tel: 01578760310 email : davidnorwichrods@btinternet.com

ROD REPAIRS

I CAN SUPPLY REPLACEMENT SECTIONS FOR MOST CARBON FIBRE FLY AND SPIN RODS.

EITHER TO THE ORIGINAL SPECIFICATION OR SUPER-CHARGE YOUR ROD WITH A NORWICH HIGH PERFORMANCE UPGRADED TAPER AND THE LATEST AEROSPACE CARBON FIBRES.

PRICES FOR INDIVIDUAL CUSTOM MADE CARBON SECTIONS FOR HOME FINISHING START AT £55.00 PLUS CARRIAGE.

CONTACT ME FOR AN EXACT QUOTATATION WITH DETAILS OF THE ROD YOU REQUIRE A SECTION FOR.

Email : davidnorwichrods@btinternet.com Or Tel: 01578 760 310

IMPORTANT:

WHEN RETURNING A ROD FOR A REPLACEMENT SECTION, DO NOT SEND THE BROKEN SECTION ONLY.

THIS IS ESSENTIAL TO ENSURE THAT IF A NEW SECTION IS SUPPLIED, IT FITS THE ADJOINING SECTIONS CORRECTLY.

David Norwich. Hillside Works, Fountainhall, Nr. Galashiels, TD1 2SU, SCOTLAND